go92 believes that gambling should always be an enjoyable, controlled experience. Our responsible gaming framework gives every player in Pakistan the tools, information, and support they need to stay in control — always.
The pillars of go92's responsible gaming programme — built around every player's wellbeing
go92 enforces a strict 21+ policy across all games and betting markets. Every player must verify their identity using a valid Pakistani CNIC before their account is fully activated. No exceptions, no workarounds — ever.
Set daily, weekly, or monthly deposit limits in PKR directly from your go92 account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling-off period before it applies.
Control how long you spend on the go92 platform in a single session. When your set session time is reached, go92 will display a clear notification and log you out automatically if you do not actively choose to extend your session.
If you feel you need a break — whether for a few days or permanently — go92's self-exclusion tool lets you suspend your account instantly. During any self-exclusion period, you cannot log in, deposit, or place bets on go92.
go92 sends periodic reality check notifications during active sessions, reminding you how long you have been playing and your net win/loss position. These alerts are designed to keep you grounded and in control of your play.
Our dedicated support team is available around the clock via live chat. Whether you want to set up responsible gaming tools, discuss a concern, or request immediate account suspension, help is always just one message away.
go92 has built a full suite of responsible gaming controls directly into the platform — no need to contact support just to manage your own limits. Here is a quick overview of what is available in your account settings right now.
Set daily / weekly / monthly PKR caps on how much you can deposit
Get notified and auto-logged out after your chosen session duration
Take a 1-day, 7-day, or 30-day break — account resumes automatically at the end
Permanently or temporarily suspend your account — effective within minutes
Cap your net losses over any rolling 24-hour, 7-day, or 30-day window
Choose how often (every 15, 30, or 60 minutes) you receive session reminders
All tools are self-service. You do not need to contact support to activate deposit limits, cooling-off periods, or session controls. They are available directly in your account settings, 24 hours a day.
Cooling-off vs Self-Exclusion: A cooling-off period is a short, temporary break — your account resumes automatically. Self-exclusion is a more serious step that blocks access for a defined period (minimum 6 months) or permanently. Once self-exclusion is activated, it cannot be reversed before the exclusion period ends.
Limit increases are delayed. You can decrease any limit immediately. However, any request to increase a limit or shorten an exclusion period is subject to a mandatory 24-hour reflection period before the change takes effect. This is a non-negotiable player protection measure.
Activating self-exclusion takes less than two minutes — follow these four steps
Visit go92.pro and log in using your registered mobile number and password. If you cannot log in due to a forgotten password, use the account recovery option or contact live chat support immediately — our team can initiate self-exclusion on your behalf without you needing to log in.
Once logged in, navigate to your account profile icon in the top-right corner and select "Responsible Gaming" from the dropdown menu. This section houses all of your player protection tools in one place — deposit limits, session controls, cooling-off, and self-exclusion.
Under the Self-Exclusion panel, choose your preferred exclusion duration: 6 months, 1 year, 3 years, or Permanent. Read the on-screen confirmation carefully — it explains exactly what happens during the exclusion period and how the reactivation process works (for non-permanent exclusions only).
Click "Confirm Self-Exclusion." Your account will be suspended within minutes. go92 will send a confirmation to your registered contact details. During your exclusion period, go92 will also suppress all marketing communications to you. Any remaining balance is available for withdrawal — contact support to process it.
Need immediate help? If you are in crisis and cannot navigate the steps above, contact go92 live chat support directly. Our team can suspend your account immediately upon your request — no settings navigation required. Live chat is available 24/7 in English.
Honest answers to these questions can help you spot early warning signs — before a problem develops
If you answered "yes" to two or more of the above questions, it may indicate that gambling is having a negative impact on your life. go92 strongly encourages you to use our self-exclusion or cooling-off tools immediately and to seek support. You are not alone — and help is available.
Responsible gaming refers to the set of behaviours, practices, and platform features that ensure gambling remains a form of entertainment rather than a financial or personal health hazard. At go92, responsible gaming is not an afterthought — it is embedded into every layer of the platform, from the registration process through to how we handle marketing communications and support interactions.
For Pakistani players across Karachi, Lahore, Islamabad, Faisalabad, and elsewhere, go92 operates as an entertainment destination. Cricket betting during PSL season, live casino sessions, and slot games are all designed to be enjoyable pastimes — not income streams, and certainly not a way to solve financial problems. go92 is transparent about this: the house always has a mathematical edge, and all players should approach the platform with that understanding firmly in mind.
go92 maintains a strict minimum age requirement of 21 years for all players. This is enforced through CNIC-based identity verification during the registration and KYC process. Players who are found to have provided false age information will have their accounts permanently closed and any pending withdrawals may be forfeited in accordance with go92's Terms & Conditions.
Parents and guardians are strongly encouraged to make use of parental control software and internet filtering tools to prevent underage access to gambling platforms. go92 recommends keeping your account credentials — including your login password and OTP codes — strictly private and not accessible to any person under 21 in your household.
Gambling involves real financial risk. No strategy, system, or betting pattern can guarantee consistent winnings. go92 makes no representations to the contrary and does not market its platform as a method of generating income. Every game on go92 — from PSL cricket betting markets to live roulette to slot machines — is governed by random number generation and mathematically structured odds that ensure the platform retains a long-term edge.
Problem gambling can develop gradually and is often not recognised by the individual until significant financial or personal harm has already occurred. go92's responsible gaming tools are designed to help players set boundaries before they reach a crisis point — not just after one has already occurred. We urge every player to engage with these tools proactively, not reactively.
go92 recommends the following financial safety principles for all players:
go92 operates under an internationally recognised gaming licence. As a condition of that licence, go92 is required to implement and maintain a responsible gaming framework that meets the standards set by the licensing authority. This includes mandatory age verification, AML transaction monitoring, responsible gaming tool availability, and staff training on problem gambling identification.
go92's responsible gaming programme is reviewed periodically and updated in line with evolving best practices in the international gaming industry. Players can always find the current version of our responsible gaming policy on this page at go92.pro/responsible-gaming.
If you believe your gambling is becoming a problem, or if a family member has expressed concern, the most important step is to talk to someone. go92's 24/7 live chat support team is trained to assist players with responsible gaming concerns without judgment. You can also ask our support team to activate self-exclusion, set limits on your behalf, or simply talk through your concerns.
go92 strongly encourages players who need professional support to seek help through qualified mental health or financial counselling services. While go92 does not endorse specific third-party organisations, players are encouraged to search for licensed counselling services and gambling helplines available in Pakistan through reputable health organisations.
Responsible gaming tools are active and available in your account right now. Set your limits, explore go92's full game library, and enjoy cricket betting, live casino, and slots — all within your own boundaries.
Strictly 21+ only. Gambling can be addictive — please play responsibly.